EasyVista: a 100% ITIL v3 design
EasyVista covers all aspects of IT management in one integrated and modular, 100% Web, 100% ITIL v3 solution: Incident Management, Problem Management, Event Management, Change Management, Release Management, Availability Management, Service Continuity Management and Service Level Management, Inventory Management and Configuration Management, automated inventory and user portal. This comprehensive functionality makes it a true “ERP for IT services”. The benefits for businesses are many: improving service quality, limiting deployment costs, simplifying implementation, flexible usage rules, easy to maintain.
EasyVista successfully completed the Pink VERIFY certification of ITIL V3 compatibility. As a result of this certification, 11 processes were verified as compatible with ITIL v3
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